Club7OH FAQ – Frequently Asked Questions
Credit Cards
Finding credit card processors that are willing to work with kratom businesses is a major challenge. We truly value your patience and understanding as we continuously update — and sometimes remove — our partnerships with certain processors.
Credit/Debit Card
At this time, Club7Oh.com is unable to process credit or debit card payments. This may change in the future, so please check back for updates.
Peer-to-Peer (P2P) Payments
Once your order is placed, you’ll receive an email containing our payment details for the platforms we currently support.
Accepted platform:
- Cash App only.
We do not accept Zelle, Venmo, PayPal, or any other P2P payment services.
Shipping
Get your order fast! Most orders leave our warehouse on the same day*. Choose convenient home delivery with discreet packaging or pick up at over 24,000 locations nationwide.
Learn more on our SHIPPING PAGE
*If ordered before 1 pm PST, most orders will ship the same day but may take up to 2 business days to process
Orange Shipping Protection
We have teamed up with Orange Shipping Protection to protect your purchase from being lost, stolen or damaged. This service is ON by default. If you turn it OFF then you assume all the risk of your order being stolen, lost or damaged.
What is Kratom?
Kratom (Mitragyna speciosa) is a tropical evergreen tree from the same plant family as coffee. Its strains are named after the color of the leaf veins — red, green, or white — and each is known for different natural properties.
Like coffee, kratom’s effects depend on how much you take:
- Smaller amounts may promote energy, focus, and reduced appetite.
- Larger amounts may bring calm, euphoria, or relief.
Kratom leaves are dried and ground into a fine powder (or sometimes crushed) and can be consumed in different ways.
Important to know:
- Kratom is not approved by the FDA, and it’s banned in some U.S. states.
- Its active compounds, mitragynine and 7-hydroxymitragynine, interact with the same brain receptors as opioids.
- Overuse can be habit-forming and may cause withdrawal symptoms such as irritability, anxiety, trouble sleeping, or difficulty concentrating.
Please follow the manufacturer’s instructions and talk with a healthcare provider before use. By law, we cannot give dosing advice or specific recommendations. Enjoy responsibly.
Is Kratom Legal In My State/City
We do not ship to the following States, cities and counties in the US where Kratom is banned. The list provided below may not be complete and up to date and checking with your local law is encouraged.
States: Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin.
Cities and Counties: Information from Global Kratom Coalition
| Chicago Ridge | Cook | IL |
| Herrin | Williamson | IL |
| Marion | Williamson | IL |
| Evergreen Park | Cook | IL |
| Dracut | Middlesex | MA |
| Chelmsford | Middlesex | MA |
| Westborough | Worcester | MA |
| Belchertown | Hampshire | MA |
| Prospect Heights | Cook | IL |
| Kankakee | Kankakee | IL |
| Elk Grove | Cook | IL |
| Berkeley | Cook | IL |
| Godfrey | Madison | IL |
| Laurel | Jones | MS |
| Maryville | Madison | IL |
| Troy | Madison | IL |
| Lowell | Middlesex | MA |
| Rolling Meadows | Cook | IL |
| Lockport | Will | IL |
| Highland Park | Lake | IL |
| Anna | Collin | TX |
| Lake Zurich | Lake | IL |
| Tinley Park | IL | |
| Oak Park | Cook | IL |
| Des Plaines | IL | |
| Greenwood Village | CO | |
| Jurupa Valley | CA | |
| Bartonville | IL | |
| Village of Bradley | IL | |
| City of Kankakee | IL | |
| Granite City | IL | |
| Batesville | MS | |
| Hines | OR | |
| Baytown | TX | |
| Manvel | TX | |
| Carol Stream | Dupage | IL |
| Angelton | TX | |
| Brandon | Rankin | MS |
| Florence | Rankin | MS |
| Pelahatchie | Rankin | MS |
| Piney Woods | Rankin | MS |
| Puckett | Rankin | MS |
| Sandhill | Rankin | MS |
| Star | Rankin | MS |
| Whitefield | Rankin | MS |
| Pearl | Rankin | MS |
| Richland | Rankin | MS |
| Flowood | Rankin | MS |
| Jackson | Rankin | MS |
| Orland Park | Cook | IL |
| Edwardsville | Madison | IL |
| Glen Carbon | Madison | IL |
| Central City | Marion | IL |
| Fulton | Witeside | IL |
| Salisbury | Merrimack | NH |
| Franklin | Merrimack | NH |
| Prairie | Chickasaw | MS |
| Hamilton | Monroe | MS |
| Caledonia | Lowndes | MS |
| Brooksville | Noxubee | MS |
| Aberdeen | Monroe | MS |
| Columbus | Lowndes | MS |
| Shuqualak | Noxubee | MS |
| Macon | Noxubee | MS |
| Slate Spring | Leflore | MS |
| Pittsboro | Calhoun | MS |
| Calhoun City | Calhoun | MS |
| Bruce | Calhoun | MS |
| Big Creek | Calhoun | MS |
| Wheeler | Lee | MS |
| Vardaman | Calhoun | MS |
| Tremont | Itawamba | MS |
| Tishomingo | Tishomingo | MS |
| Smithville | Monroe | MS |
| Saltillo | Lee | MS |
| Rienzi | Alcorn | MS |
| Pontotoc | Pontotoc | MS |
| Okolona | Chickasaw | MS |
| New Site | Prentiss | MS |
| Nettleton | Monroe | MS |
| Marietta | Itawamba | MS |
| Mantachie | Itawamba | MS |
| Iuka | Tishomingo | MS |
| Guntown | Lee | MS |
| Greenwood Springs | Monroe | MS |
| Golden | Itawamba | MS |
| Glen | Alcorn | MS |
| Gattman | Monroe | MS |
| Fulton | Itawamba | MS |
| Derma | Tishomingo | MS |
| Dennis | Tishomingo | MS |
| Corinth | Alcorn | MS |
| Burnsville | Tishomingo | MS |
| Booneville | Prentiss | MS |
| Blue Springs | Union | MS |
| Belmont | Tishomingo | MS |
| Becker | Itawamba | MS |
| Amory | Monroe | MS |
| Walnut | Tippah | MS |
| Tiplersville | Tippah | MS |
| Senatobia | Tate | MS |
| Ripley | Tippah | MS |
| Oxford | Lafayette | MS |
| New Albany | Union | MS |
| Myrtle | Union | MS |
| Falkner | Tippah | MS |
| Etta | Union | MS |
| Dumas | Tippah | MS |
| Blue Mountain | Union | MS |
| Jerseyville | Jersey | IL |
| East Alton | Madison | IL |
| Cottage Hills | Madison | IL |
| Alton | Madison | IL |
| Antioch | Lake | IL |
| Parker | Douglas | CO |
| Newport Beach | Orange County | CA |
| Monument | El Paso County | CO |
| Englewood | Sarasota | FL |
| Longboat Key | Sarasota | FL |
| Osprey | Sarasota | FL |
| Sarasota | Sarasota | FL |
| Sarasota | Manatee | FL |
| Arcadia | Sarasota | FL |
| Laurel | Sarasota | FL |
| Nokomis | Sarasota | FL |
| Venice | Sarasota | FL |
| North Port | Sarasota | FL |
| San Diego | San Diego | CA |
| La Jolla | San Diego | CA |
| San Ysidro | San Diego | CA |
| Oceanside | San Diego | CA |
We hope this will change soon as some States are debating to lift the ban.
What Are 7-OH and Pseudo?
7-OH (7-hydroxymitragynine) is one of the main active alkaloids found in kratom. It occurs naturally in small amounts in the leaves but is also produced in the body when kratom’s primary compound, mitragynine, is metabolized. 7-OH interacts with certain brain receptors that can influence mood, relaxation, and relief.
Pseudo (pseudoindoxyl) is a highly active derivative of mitragynine. It can occur naturally in trace amounts and may also form when kratom is processed or metabolized. Like 7-OH, it binds to some of the same brain receptors as opioids, which means it can have potent effects — but it also carries potential risks if misused.
Important to know:
- Neither 7-OH nor Pseudo are FDA-approved.
- Both are potent compounds and may be habit-forming with repeated use.
- Possible withdrawal symptoms may include irritability, anxiety, difficulty sleeping, and trouble focusing.
- Always follow the manufacturer’s guidelines and consult a healthcare professional before use.
By law, we cannot give medical advice or specific usage recommendations.